Significance of Field Force Automation in Customer Relationship

(adsbygoogle = window.adsbygoogle || []).push({}); Customer care makes a prime consideration when it comes to keeping the customers hooked to a particular service. Thus, providing the operators with suitable solutions to manage any kind of request such as payment, service ticket modification, request for new equipment, etc., are very important in terms of having a strong customer relation. Field force automation deals with making effective...

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Automating and Orchestrating Your Applications

Automating and Orchestrating Your Applications Cloud gives endless options to use various resources on demand the customer pays only for what he has been using. In today’s world, where the demands and requirements are  dynamic, a constant change is also seen in the IT environments. As a result, in order to avail advantage of the cloud, it is important to accustom with cloud technology that it is not expensive and painful from the resource...

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How to Revamp Cloud Billing To Put Partners in Control

Revamp Cloud Billing To Put Partners in Control With its announcement to launch latest program strategies, Microsoft has aimed to provide better control of cloud transactions to partners. Titled The Cloud Solutions Provider Program, it is initially to be offered through InTune and Office 365. The number of pilot partners will also be limited in the initial few months, by providing them complete control of what is called customer lifecycle,...

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